1.0 Payment Policy
1.1 During your use of our products and services, we may charge fees to provide equivalent functions and services. Unless otherwise specified, all fees should be paid in full before product delivery, and users shall be responsible for any additional service fees, GST and other charges as may be required by local laws incurred after purchasing products. Copago Marketplace can provide electronic invoices and receipts when needed by users.
1.2 If a user subscribes to Copago Marketplace's subscription services, it means the user has fully read and agreed to Copago Marketplace's subscription service terms, and the subscription service fees cannot be cancelled or refunded.
1.3 Under most circumstances, we do not support refunds. Except:
- Double orders at the same time:You've wrongly ordered two plans at the same time, and there is no use for the plans.
b. The wrong plan chosen:You've paid for the wrong plan and there is no use for plans.
1.4 Once the order of our plans is placed successfully, the plan will be automatically released to your account. And you can find it in your order page. If you haven't received the order after successful payment, you can contact us via the contact page.
- Suspension Agreement
If during the process of serving users, Copago Marketplace finds that a user has any of the following behaviors, Copago Marketplace has the right to immediately suspend the user's rights to use this product and service without notifying the user:
- The user's use of the product and service involves fraud risks.
- The user's use of the product and service involves illegal or criminal acts.
- The user violates the terms of this agreement.
- The user fails to pay the bill amount on time.
- Term and Termination
3.1 This agreement shall remain valid from the effective date until the end of the service. The agreement will automatically terminate when the product and service terminate.
3.2 If both parties otherwise agree on the period and term of service provision in writing, the contract period shall be deemed the performance period. During the performance period, both parties must strictly follow this agreement.
3.3 Waiver
If the user does not exercise the rights stipulated in the agreement during the validity period, it shall be deemed that the user voluntarily waives them.
